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Our process makes it easy to elevate your event.
We’re known for our jaw-dropping drapery services, great-condition inventory, and outstanding customer service. Pick from our most popular drapery designs or customize them to your heart’s content. Let’s make your event dreams come true!
The Process:
Check out the services page and portfolio page for examples of our inventory and work.
Fill out an inquiry form! Be sure to include details about your event such as the venue, event date, guest count, and any other information. If you’re looking for a specific draping style or have inspiration links, we’ll happily take a look at them to further understand your aesthetic.
We’ll be in touch within 48 hours with an estimate or brochure of services for you to choose from and begin the selection & booking process.
Once the details are settled, we’ll reserve your items and services!
We’ll touch base 3-4 weeks before your event to confirm final details and make order adjustments as necessary.
Before delivering to your event, items are inspected for dings and damage. Only our best-condition inventory is provided.
Our team will be on time to deliver your items and set up based on the instructions/layout you give us. You don’t have to lift a finger!
Once your event is over, we take care of tear down.
Frequently Asked Questions
+ Do you travel to lower Michigan?
We do! Just send us an inquiry and we’ll be sure to touch base.
+ Do you have minimums in order to deliver rental items?
While we do not require a minimum order for delivery, the delivery fee is a flat rate depending on which county your venue is in. So whether you are ordering 10 items or 300 items, the rate is the same. Delivery includes transport, setup, and tear down.
+ Do you offer customer pickup orders?
Yes. For orders that are packable into a car or SUV we can generally offer this (usually for linens, chair covers, a single chandelier, etc.). We do not offer customer pickup for Chiavari chairs, farm tables, or large orders. This helps us guarantee the travel treatment of our inventory.
+ Where can I find pricing?
We like to give you exact pricing including delivery and taxes based on your date, location and event details. This way we can make sure what you’re looking for is in stock and you aren’t surprised by additional fees. If you’re just looking for general pricing as you start your planning budget, just email us, we’ll be happy to send you a brochure.
+ What is the deposit needed to book?
We’ll need the signed proposal and a 25% retainer to book. The remainder of your balance is due 2 weeks before your event.
+ What payments do you take?
We take a check and credit card. If using the credit card feature in your online proposal, a 3% fee will be added to your invoice.
+ What happens if I need to postpone my event?
For clients that need to postpone for any reason, your non-refundable retainer can be used as a credit for a future event pending our availability. Please review your contract for more specifics or contact us for any questions.
+ Will somebody be on-site throughout my event?
We’ll be there for setup and tear down, but if you need a coordinator to orchestrate your day and take care of other details we are happy to provide recommendations.
+ Can you hold my date for a bit?
We book on a first-come, first-served basis with a signed proposal and initial payment made. Sending out a proposal doesn’t guarantee or hold your date, but we do our best to alert you if time is of the essence.
+ Can I change my order?
Of course! If you book gold chairs and decide later you want mahogany, if they are in stock that’s no problem at all. If you want to change the design on your draping, no problem. If your vision changes for your event please let us know how we can best serve you.
+ Do you offer discounts?
We offer a military discount (thank you for your service!). We don’t offer off-season discounts simply because it’s the same amount of labor and time needed for your project year-round. That being said, we do offer some preferred venue discounts and we’ll be sure to let you know when you note your venue in the inquiry form.
+ What additional fees are added to my invoice?
No surprise fees here. You’ll see a delivery fee if applicable and Michigan sales tax on some rental items, but that’s it. We like to keep it simple.
+ Who takes all the beautiful photos?
We love highlighting photos from client events! We often receive galleries from clients and photographers and we’d love to feature your event on our website and social media. We take many of our own photos as well.
